Support

Instructions on how to create an account and get a Macrogen ID.

This document provides a brief description of the different steps of our next generation sequencing service.

Please read the guidance below carefully, as it could help to avoid delays, damage or degradation of your samples during shipment.

If you are sending us samples of DNA we use the following criteria for sample quality control.

If you are sending us samples of RNA we use the following criteria for sample quality control.

This document lists the quality control criteria for DNA NGS libraries.

This document lists the quality control criteria for RNA NGS libraries.

Instructions on how to use our Standard-Seq service.

Instructions on how to use our EZ-Seq and EZ-Bag services.

Instructions on how to use our Eco-Seq service.

Instructions on how to use our 16S, 18S, 26S and ITS identification services.

Please follow these steps to make a prepayment request for Sanger sequencing.

Instructions on how to use our oligonucleotide synthesis service.

Browse the list of universal sequencing primers offered by Macrogen Europe.